Privacy Policy

THIS PRIVACY POLICY WAS UPDATED ON Dec.10TH.2020 According to the General Data Protection Regulation (GDPR) (EU) 2016/679.

We may also refer to Soul Box team as “We”, “us” or “Our”

Soul Box team has adopted this privacy policy ("Privacy Policy") to explain how we collects, stores, and uses the information collected in connection with our Services. BY INSTALLING, USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES. We reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If we makes material or significant changes to this Privacy Policy, we may post a notice on our website along with the updated Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

Non-personal data

For purposes of this Privacy Policy, "non-personal data" means information that does not directly identify you. The types of non-personal data we may collect and use include, but are not limited to: application properties, including, but not limited to application name, package name and icon installed on your device. Your checkin (include like, recommendation) of a game will be disclosed to all our users.

The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel (Some services also record the list of applications and/or processes which are installed or run on your device) independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.

We may use and disclose to our's partners and contractors the collected non-personal data for purposes of analyzing usage of the Services, investigate, prevent or take action regarding unauthorized use of the services to further develop the Services and other our services and products.

Personal Data

For purposes of this Privacy Policy, "personal data" means personally identifiable information that specifically identifies you as an individual.
Personal information collected by Soul Box is information voluntarily provided to us by you when you create your account or change your account information. The information includes your Facebook id, name, gender, location and your friends' id on Facebook. We also stores your game checkins, likes, dislikes, recommendations and messages.

We may use collected personal data for purposes of analyzing usage of the Services, providing customer and technical support, managing and providing Services (including managing advertisement serving) and to further develop the Services and other Soul Box services and products. We may combine non-personal data with personal data. But unless the Law forces us, we will not share any personal data with any unaffiliated third party for any purpose…ever..

The personal data and information includes:

Your mobile device's unique identifier (UDID)
Your email address used to login the social network
Your social network or third-party service user identification number (like your Facebook ID number), which is linked to publicly-available information like your name and profile photo (including the social network ID numbers and other public data of your friends)
In-game transaction identifiers and purchases
Your device types and its OS version
The local language and country settings on your device/li>
The list of applications and/or processes which are installed or run on your device.

Ad-related information. The following data might be reported about the ads you can view: the date and time a particular ad is served; a record if that ad was “clicked” or if it was shown as a “conversion” event; what the ad offer is about; what type of ad it is (e.g.,text,image, or video); which ad placement is involved (where the ad offer is displayed within the App); whether you respond to the ad.
In-app events. When you use our App, analytics tools automatically record your activity information (tutorial steps, level ling up, payments, in-app purchases, custom events, progression events, method of limiting the processing of user data).

Payment Information

Our e-commerce provider (Apple / Google) is responsible for billing, processing and charging for the in-app purchases, handles your personal information and keeps it absolutely safe and secure. We cannot access or use you credit or debit card information. You may access the applicable “in-app” purchase rules and policies directly from the app stores.

Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you. In such cases, we may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to us. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site "friends" and other information you have included in your social networking site profile. We may associate and/or combine as well as use information collected by us and/or obtained through such social networking sites in accordance with this Privacy Policy.

THE PURPOSES OF PROCESSING YOUR PERSONAL DATA

Our mission is to constantly improve our App and provide you with new experiences. As part of this mission, we use your information for the following purposes:

To make our service available. We use functional information and information that is processed automatically to provide you with all requested services.
To improve, test and monitor the effectiveness of our App. We use the information that is processed automatically to better understand user behavior and trends, detect potential outages and technical issues, to operate, protect, improve, and optimize our App.
To provide you with interest-based (behavioral) advertising or other targeted content. We may use the information that is processed automatically for marketing purposes (to show ads that may be of interest to you based on your preferences). We provide personalized content and information to you, which can include online ads or other forms of marketing.
To communicate with you. We use the information we have to communicate with you through newsletters, i.e. to send you marketing notifications, receive your feedback about our App experience, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
To prevent fraud and spam, to enforce the law. We really want our App to be free of spam and fraudulent content so that you feel safe and free. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks and enforce our Terms of Use.

If any new purposes for processing your personal data arise we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.

SHARING OF YOUR INFORMATION

We will share your information with third parties only in the ways that are described in this Privacy policy. Please note that while integrating external services we choose third parties that can assure they apply all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to any such third party. We are not responsible for any accidental loss or unauthorized access to your personal data through a fault of third parties.
We will not rent or sell your personal data to any third parties, but we may share your information from tools like log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the App. We do not control or influence these third parties’ tracking technologies or how they may be used.
We may also share certain information such as cookie data with third-party advertising partners. This information allows third-party ad networks, inter alia, to deliver targeted advertisements that they believe will be of most interest to you.
We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of our services:

Entity name	Services performed	Entity location	Link to Privacy Policy
AdColony	Ad management service provider	U.S.A.	https://www.adcolony.com/privacy-policy
Admob (Google LLC)	Ad management service provider	U.S.A.	https://policies.google.com/technologies/partner-sites
Adjust GmbH	Analytics service provider	Germany	https://www.adjust.com/terms/privacy-policy
Amazon.com, Inc.	Ad management service provider	U.S.A.	https://services.amazon.com/privacy-policy.html
Amplitude Inc.	Analytics service provider	U.S.A.	https://amplitude.com/privacy
AppLovin Corporation	Ad management service provider	U.S.A.	https://www.applovin.com/privacy
Facebook Inc.	Analytics / ad management service provider	U.S.A.	https://www.facebook.com/privacy/explanation
Firebase Crashlytics (Google LLC)	Analytics service provider	U.S.A.	https://policies.google.com/privacy
ironSource Mobile Ltd.	Ad management service provider	Israel	https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy
UnityAds (Unity Technologies)	Analytics / ad management service provider	U.S.A.	https://unity3d.com/legal/privacy-policy
Vungle, Inc.	Ad management service provider	U.S.A.	https://vungle.com/privacy

In case you want to learn more about these services and their privacy options (including opt-out) please consult the correspondent websites and privacy policies. We are not responsible for any usage of your personal data by the abovementioned third parties in violation of our instructions.

Our App may contain links to third-party websites / services or you may access the App from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our App, including the information or content contained within them.

We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances:

as required by law;
when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice in our App of any change in ownership or your personal information usage, as well as any choices you may have regarding your personal information.

HOW TO OPT OUT

Opt-out of marketing tracking

If you don’t want third-party service providers to use to personalize ads on the basis of your interests please follow the instructions below:

Choose option "Limit Ad Tracking" on your iOS device in Settings/ Privacy/ Advertising, please find additional information here:https://support.apple.com/en-us/HT202074;
Choose option “Opt out of Ad Personalization” on your Android device in Settings/ Google/ Ads.

Please mind when you opt out of certain interest based advertising, you may still continue to receive contextual ads based on other non-personal information, such as ads related to the content of other digital products you are using.

Disclosure and Transfer of Personal Data

We collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with applicable legislation and this Privacy Policy.

We may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or Soul Box to legal liability.

We may also disclose your personal data to third parties when we has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, or we believes that such disclosure is necessary to protect our rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on us. To the extent permitted by applicable law, we will make reasonable efforts to notify you of such disclosure through our website or in another reasonable manner.

Besides, If we becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

CHILDREN’S PRIVACY

Sometimes, we have some app for all age. We consider ourselves to be family oriented, however we have decided to voluntarily implement higher child protection standards even though our products and services are not directed to, and we do not knowingly collect personal information from children under 13, with the sole exception of persistent identifiers as described below. If we learn that we have collected personal information other than persistent identifier of a child under the age of 13, we will take all reasonable steps to delete the information as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us at [email protected]
In order to preserve the family-friendly reputation of our Apps, we age-gated some of the features in our Apps, so that they are not available for use by children under 13. The age gate is being conducted after the download of some of our Apps for specific territories in order to assure the privacy and protection of younger users of our Apps. The features enabling potential collection and sharing of personally identifiable information, with the exception of persistent identifiers, are disabled for device IDs of users who did not pass the age gate. For user’s safety, it is not possible to change the age later on. We do not store the year of birth of users who have identified themselves as below the age of 13 in our Apps, but only the information that their device ID did not pass the age gate.
The only personal information we collect from users who have identified themselves as below the age of 13 for the purposes of offering our services are persistent identifiers (such as device ID, IDFA, IDFV, advertising ID, IP address). Such persistent identifiers are used and shared with third parties solely for providing support for the internal operations meaning to place contextual advertisement (including frequency capping), to authenticate users of or personalize the content on Apps, to maintain or analyze the functioning of the Apps, personalize the content of the App (such as sending push notifications), to perform network communications to protect the security or integrity of the user or the App, to ensure legal or regulatory compliance.
When using the persistent identifiers we will not contact users under the age of 13, display behavioral advertising to them, nor do any user tracking or profiling. In addition, we strive that all of our advertising partners adhere to the same standards for the collection, usage and disclosure of children’s personal information as we do, but we can not be responsible if they breach the commitments they gave to us regarding the collection of information. In case of such breaches you agree that our liability is limited to the amounts we are able to receive as indemnification for the breaches from our advertising partner. For the detailed information about disclosure to third parties please see section How do we share your information and data to third parties of this Privacy Policy. For any additional questions about third party information disclosure please refer to [email protected]
We will send push notifications only to users who allow us to do so in order to reengage them in terms of using the App. You may unsubscribe at any time by following the instructions in section Push Notifications of this Privacy Policy. We strive to ensure that the content of the push notifications will always be family-friendly. Push notifications are local, contextual and sent in app only and not from a server or in conjunction with other user information.

Safeguards

We follow generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in our possession. Personal data collected by us is stored in secure operating environments that are not available to the public. To prevent unauthorized on-line access to personal data, we maintains personal data behind a firewall-protected server. However, no system can be 100% secure and there is the possibility that despite our reasonable efforts, there could be unauthorized access to your personal data. By using the Services, you assume this risk.

Other

Please be aware of the open nature of certain social networking and other open features of the Services we may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. Soul Box is not responsible for any personal data you choose to make public in any of these forums.

We may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy. We may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process provided, however, that this Privacy Policy shall continue to govern such personal data.

We regularly reviews its compliance with this Privacy Policy. If we receives a formal written complaint from you, it is our policy to attempt to contact you directly to address any of your concerns. We will cooperate with the appropriate governmental authorities, including data protection authorities, to resolve any complaints regarding the collection, use, transfer or disclosure of personal data that cannot be amicably resolved between you and us.

Legal Basis for Data Processing

We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you so you may use the Sites); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).

International Transfers of Personal Data

Our business may require us to transfer your Personal Data to countries outside of the European Economic Area ("EEA"), including to countries such as the People's Republic of China or Singapore. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality and we implement measures such as standard contractual clauses. A copy of those clauses can be obtained by contacting our Help Center.

Your Rights

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure and portability of your own Personal Data.

Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected. You may lodge a complaint with a supervisory authority if you consider that our processing of your Personal Data infringes applicable law.

We retain your Personal Data as long as needed to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.

Requests should be submitted by contacting us through email: [email protected]