Privacy Policy

THIS PRIVACY POLICY WAS UPDATED ON Dec.10TH.2020 According to the General Data Protection Regulation (GDPR) (EU) 2016/679.

We may also refer to SoulBox team as “We”, “us” or “Our”

SoulBox team has adopted this privacy policy ("Privacy Policy") to explain how we collects, stores, and uses the information collected in connection with our Services. BY INSTALLING, USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES. We reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If we makes material or significant changes to this Privacy Policy, we may post a notice on our website along with the updated Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

Non-personal data

For purposes of this Privacy Policy, "non-personal data" means information that does not directly identify you. The types of non-personal data we may collect and use include, but are not limited to: application properties, including, but not limited to application name, package name and icon installed on your device. Your checkin (include like, recommendation) of a game will be disclosed to all our users.

The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel (Some services also record the list of applications and/or processes which are installed or run on your device) independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.

We may use and disclose to our's partners and contractors the collected non-personal data for purposes of analyzing usage of the Services, investigate, prevent or take action regarding unauthorized use of the services to further develop the Services and other our services and products.

Personal Data

For purposes of this Privacy Policy, "personal data" means personally identifiable information that specifically identifies you as an individual.
Personal information collected by SoulBox is information voluntarily provided to us by you when you create your account or change your account information. The information includes your Facebook id, name, gender, location and your friends' id on Facebook. We also stores your game checkins, likes, dislikes, recommendations and messages.

We may use collected personal data for purposes of analyzing usage of the Services, providing customer and technical support, managing and providing Services (including managing advertisement serving) and to further develop the Services and other SoulBox services and products. We may combine non-personal data with personal data. But unless the Law forces us, we will not share any personal data with any unaffiliated third party for any purpose…ever..

The personal data and information includes:

  1. Your mobile device's unique identifier (UDID)
  2. Your email address used to login the social network
  3. Your social network or third-party service user identification number (like your Facebook ID number), which is linked to publicly-available information like your name and profile photo (including the social network ID numbers and other public data of your friends)
  4. In-game transaction identifiers and purchases
  5. Your device types and its OS version
  6. The local language and country settings on your device/li>
  7. The list of applications and/or processes which are installed or run on your device.

Ad-related information. The following data might be reported about the ads you can view: the date and time a particular ad is served; a record if that ad was “clicked” or if it was shown as a “conversion” event; what the ad offer is about; what type of ad it is (e.g.,text,image, or video); which ad placement is involved (where the ad offer is displayed within the App); whether you respond to the ad.
In-app events. When you use our App, analytics tools automatically record your activity information (tutorial steps, level ling up, payments, in-app purchases, custom events, progression events, method of limiting the processing of user data).

Payment Information

Our e-commerce provider (Apple / Google) is responsible for billing, processing and charging for the in-app purchases, handles your personal information and keeps it absolutely safe and secure. We cannot access or use you credit or debit card information. You may access the applicable “in-app” purchase rules and policies directly from the app stores.

Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you. In such cases, we may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to us. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site "friends" and other information you have included in your social networking site profile. We may associate and/or combine as well as use information collected by us and/or obtained through such social networking sites in accordance with this Privacy Policy.

THE PURPOSES OF PROCESSING YOUR PERSONAL DATA

Our mission is to constantly improve our App and provide you with new experiences. As part of this mission, we use your information for the following purposes:

  1. To make our service available. We use functional information and information that is processed automatically to provide you with all requested services.
  2. To improve, test and monitor the effectiveness of our App. We use the information that is processed automatically to better understand user behavior and trends, detect potential outages and technical issues, to operate, protect, improve, and optimize our App.
  3. To provide you with interest-based (behavioral) advertising or other targeted content. We may use the information that is processed automatically for marketing purposes (to show ads that may be of interest to you based on your preferences). We provide personalized content and information to you, which can include online ads or other forms of marketing.
  4. To communicate with you. We use the information we have to communicate with you through newsletters, i.e. to send you marketing notifications, receive your feedback about our App experience, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
  5. To prevent fraud and spam, to enforce the law. We really want our App to be free of spam and fraudulent content so that you feel safe and free. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks and enforce our Terms of Use.

If any new purposes for processing your personal data arise we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.

SHARING OF YOUR INFORMATION

We will share your information with third parties only in the ways that are described in this Privacy policy. Please note that while integrating external services we choose third parties that can assure they apply all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to any such third party. We are not responsible for any accidental loss or unauthorized access to your personal data through a fault of third parties.
We will not rent or sell your personal data to any third parties, but we may share your information from tools like log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the App. We do not control or influence these third parties’ tracking technologies or how they may be used.
We may also share certain information such as cookie data with third-party advertising partners. This information allows third-party ad networks, inter alia, to deliver targeted advertisements that they believe will be of most interest to you.
We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of our services:
Entity name Services performed Entity location Link to Privacy Policy
AdColony Ad management service provider U.S.A. https://www.adcolony.com/privacy-policy
Admob (Google LLC) Ad management service provider U.S.A. https://policies.google.com/technologies/partner-sites
Adjust GmbH Analytics service provider Germany https://www.adjust.com/terms/privacy-policy
Amazon.com, Inc. Ad management service provider U.S.A. https://services.amazon.com/privacy-policy.html
Amplitude Inc. Analytics service provider U.S.A. https://amplitude.com/privacy
AppLovin Corporation Ad management service provider U.S.A. https://www.applovin.com/privacy
Facebook Inc. Analytics / ad management service provider U.S.A. https://www.facebook.com/privacy/explanation
Firebase Crashlytics (Google LLC) Analytics service provider U.S.A. https://policies.google.com/privacy
ironSource Mobile Ltd. Ad management service provider Israel https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy
UnityAds (Unity Technologies) Analytics / ad management service provider U.S.A. https://unity3d.com/legal/privacy-policy
Vungle, Inc. Ad management service provider U.S.A. https://vungle.com/privacy

In case you want to learn more about these services and their privacy options (including opt-out) please consult the correspondent websites and privacy policies. We are not responsible for any usage of your personal data by the abovementioned third parties in violation of our instructions.

Our App may contain links to third-party websites / services or you may access the App from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our App, including the information or content contained within them.

We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances:

  1. as required by law;
  2. when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  3. if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice in our App of any change in ownership or your personal information usage, as well as any choices you may have regarding your personal information.

HOW TO OPT OUT

Opt-out of marketing tracking

If you don’t want third-party service providers to use to personalize ads on the basis of your interests please follow the instructions below:

  1. Choose option "Limit Ad Tracking" on your iOS device in Settings/ Privacy/ Advertising, please find additional information here:https://support.apple.com/en-us/HT202074;
  2. Choose option “Opt out of Ad Personalization” on your Android device in Settings/ Google/ Ads.

Please mind when you opt out of certain interest based advertising, you may still continue to receive contextual ads based on other non-personal information, such as ads related to the content of other digital products you are using.

Disclosure and Transfer of Personal Data

We collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with applicable legislation and this Privacy Policy.

We may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may e